Talk to an expert
Intuit’s Employee Assistance Program (EAP) is ready to help you and your family with small issues, big problems and everything in between, such as:
- Developing resilience and managing stress
- Improving relationships at home or work
- Getting past emotional issues or grief
- Addressing depression, anxiety or substance use issues
Each fiscal year (August 1 – July 31), you and your family have access to 12 (10 for seasonal employees) free confidential counseling sessions (virtual sessions or in person) for each need that you have.
Who’s eligible
All SelectTime and seasonal employees and eligible family members.
Get started
Connect with confidential help.
Once you’ve completed your 12 (10 for seasonal employees) free sessions, additional sessions are covered under your medical plan at 100%, if you’ve chosen a provider who’s in your medical plan’s network.
SelectTime employees who are currently seeing a therapist through the Optum EAP
You can transition to a Lyra EAP provider starting August 1, 2022. Get started at intuit.lyrahealth.com. If you have questions or need help, email Lyra’s care team or call them at 877-212-7941.
You’ll need to inform your provider that the Optum EAP is no longer an authorized provider. You can either select a new EAP provider through Lyra or ask your provider to join the Lyra network. Learn more at intuit.lyrahealth.com.
Telemedicine
Sometimes it’s hard to find the time to make an appointment and fit it into your schedule. We’ve all been there. Taking care of your mental health shouldn’t come with additional challenges. That’s where telemedicine comes in. Through telemedicine, you have access to virtual counseling services when and where it’s convenient for you.
You can talk to a licensed behavioral health professional who can help you with feelings of stress and anxiety, depression and relationship challenges. If needed, you can also schedule a virtual visit with a psychiatrist to get a diagnosis and/or prescription. For covered services related to mental health issues and substance use disorders, you have access to the Cigna Behavioral Health network of providers. There is a $0 copay for virtual counseling services.
For covered services related to mental health issues and substance use disorders, you have access to the Cigna Behavioral Health network of providers.
- Go to myCigna.com, under Find Care & Costs, to search for a telehealth provider.
- Call to make an appointment with your selected provider.
Telehealth visits with Cigna Behavioral Health network providers cost the same as in-office behavioral health visits.
Talkspace
Cigna medical plan members can connect with a licensed therapist via private texting and live video sessions. In addition, you have access to psychiatrist services and other online resources.
Once you register with Talkspace, you can:
- Find a therapist using the online matching tool.
- Start therapy within hours of choosing a therapist.
- Receive daily responses.
- Schedule live video sessions (when needed).
- Download the Talkspace app.
If you’re a Cigna member, you can access Talkspace through your medical plan. To get started, log in to myCigna.com, go to the Latest Updates section and click “See Details” in the New Virtual Behavioral Providers section.
Crisis prevention
If you, a loved one, or friend is experiencing a mental health crisis, phone or text 988 for immediate, confidential help, 24/7.